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In business since
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WorkEasy's Customer Information Privacy Policy

We never sell or rent your personal information!
We value the trust you place in us and want you to understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it.  If you have any additional questions or would like further information on this topic, please email us at service@workeasy.com or call us at 1-800-WORK-EASY (1-800-967-5327).  WorkEasy may update this policy from time to time so please check our policy periodically for changes.  We also encourage you to read our Legal Notices and Terms and Conditions (of service).

How We Ensure Your Information Is Secure
WorkEasy maintains physical, electronic and managerial practices and procedures designed to ensure the security, integrity and confidentiality of customer information.  We limit and restrict access to customer information only to those employees who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use.  WorkEasy employees with access to personal information are also bound to adhere to this policy.  WorkEasy will monitor and adopt, as appropriate, new technological improvements that are designed to aid in ensuring the accuracy and security of customer information.

Businesses utilizing our service are provided access numbers, account numbers and passwords to access their account information via telephone and/or on-line.  Emails sent to subscribers are not encrypted and have the same level of protection as general emails.  Customers may elect to have their personal voice mail messages forwarded to their email address as a WAV file attachment in which case no additional password protection is offered and security of voicemail to email messages must be monitored by the subscriber.

Type of information collected
WorkEasy gathers customer information needed to provide superior service, communicate important information about the service or new offerings which we believe will be of interest to you, and to administer to our business.  In order to best serve you, we may gather information from you in a few instances.

When you visit our site, we may collect non-personally identifiable information from you through the use of computer "cookies".  A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. WorkEasy uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the WorkEasy sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.  Additional information regarding computer cookies and how to disable them is described further below.

When you subscribe for service, we will ask you to voluntarily provide certain personally identifiable information, such as,  your name and the names of others to be on your account, telephone and facsimile numbers, e-mail addresses, a security password for personal verification, billing and credit card information. We need this information in order to fulfill your order and notify you of your account status.  WorkEasy may also collect general business information, some of which could constitute personal information, to assist you in tailor fitting a solution to your businesses specific needs.

WorkEasy does not collect or maintain information from those actually known to be under the age of 18, and no part of our sites are structured to attract anyone under the age of 18.

How Personal Information Is Used
Unless you consent, we will not use your personal information for any purpose other than that for which it is submitted. We use personal information to fill requests for service, reply to inquiries, handle troubles in service, provide operational notices and in program record-keeping. We also use it to process billing and business requests related to service use. At certain points where personal information is collected on our site, there may be a box where you may indicate that you would like to be on a list to receive information about other WorkEasy offerings and services. At any time you can add or remove your name from a WorkEasy list by contacting us at service@workeasy.com.

How Your Information May Be Shared
In order to submit a trouble ticket to report a problem with your telephone service, WorkEasy may have to share your telephone number, assigned toll free access number and contact name with your local Bell Operating Company or our Long Distance Carrier MCI WorldCom.  The purpose of sharing this information is to resolve a reported telephone related problem only.

WorkEasy may release personal information to appropriate governmental authorities under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;

  • Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;

  • Where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at service@workEasy.com.

How To Disable Cookies
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the WorkEasy cookie, please note that you may not be able to take full advantage of subscriber services offered by WorkEasy or our product line.


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