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Virtual Team Phone Service
With WorkEasy you can seamlessly integrate all of your geographically dispersed virtual team members by giving each person in your organization their own Extension number off of your toll free number. So, just like traditional offices, each person in your "Virtual Corporation" can be easily reached by dialing just one number and entering the desired three digit Extension or selecting the appropriate option off of your voice menu.
A typical Virtual Corporation is usually setup with a company greeting followed by a menu of options. The typical virtual team menu will offer the caller the ability to either Dial-by-name or a company directory in addition to the appropriate Departments and other features. Based upon your caller's selection, WorkEasy will handle the call appropriately. Here is just one example of how WorkEasy can be setup to handle your virtual team's calls.
"Thank you for calling Data Design, experts in database management consulting. If you know the extension of the person you wish to reach you may enter it at any time.
To dial by name, press 1.
To speak with someone in Sales, press 2.
For Technical Support press 3.
For Accounting, press 4.
Or, you may press 0 or stay on the line for assistance."
What do I hear when a call rings through to me?
When you answer a call from WorkEasy, the system greets you and announces the call, "WorkEasy call for," (name of the individual or Department selected), from (city and state call is from). WorkEasy then gives you several call screening options. Of course, you may make your selection at any time during the recording. For example:
"WorkEasy call for Sales from Phoenix Arizona.
To accept the call press 1,
To send it to voicemail press 2,
To have the caller continue to hold press 3,
or press star to hear the callers phone number."
What does the caller hear during this time?
As soon as your caller makes their selection from your menu they hear a pleasant recording saying "One moment please," and then they listen to a professional music on hold program - NO dead air, NO inappropriate music, NO controversial talk radio, NO advertisements promoting anyone else's business!